Fort Devens, MA, Joint Base McGuire-Dix-Lakehurst, NJ, and Fort Meade, MD | Secret
ABOUT US:
A2 Federal is an 8(a) and Service Disabled, Veteran-Owned, Small Business offering 360 degree-trained personnel with expertise in analysis, operations, and mission support. We strive to provide exceptional services to our partners and U.S. military and government agencies world-wide. We believe in integrity, transparency, and respect, empowering our teammates. We offer industry competitive salaries alongside a comprehensive and competitive fringe benefits package.
JOB DESCRIPTION:
The Escort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office of Military Commission’s (OMC) mission at various locations.
RESPONSIBILITIES:
- Meet guests/visitors, to include but not limited to 9/11victims/family members, non-governmental organizations (NGO), media, witnesses, and panel members at designated locations and accompany them to required locations.
- Transport personnel to in-process and receive appropriate badges and briefings. Prior to their departure, the escort shall collect and return all badges and any Government issued property.
- Coordinate and collect meals for OMC guests when required.
- Transport personnel to/from various locations as directed by the Protocol Officer or a designated Government representative.
- Fuel and maintain the tidy appearance of rental vehicles for passenger transport.
- Arrive at the CCTV site location at least 30 minutes prior to the start of Court proceedings to open the room, set up signage, and ensure that the room is clean and ready for use.
- Coordinate with the installation security offices to credential victims and family members at each site by validating their credentials prior to their entry into the CCTV viewing room.
- Ensure site security by conducting security services such as manning a magnetometer or using a magnetic wand on attendees prior to their entrance into the CCTV viewing room.
- Ensure attendees obey the posted rules and do not attempt to download audio, video or audio-video feeds from the courtroom and ensure compliance with the restrictions on audio and video recording of the CCTV signal.
- Report any infractions of the rules to the designated Government Representative. In the event of an unruly viewer, the contractor shall contact installation security to respond to the scene.
- Coordinate with the designated Government Representative and the installation staff as required if court would run over normal duty hours.
- Complete annual company and customer training requirements according to established policies and procedures.
- Record labor hours daily in online corporate system.
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- High School diploma or equivalent
- 1 or more years of relevant work experience
- Must have a valid U.S. Driver’s License